Shipping & Delivery Policy – Jetty Extract

At Jetty Extracts, we aim to provide a smooth, fast, and reliable shipping experience. Every order is handled with care to ensure your products arrive fresh, secure, and on time.

Processing Time

• Orders are processed within 1–2 business days.

• Orders placed after 3:00 PM (PST) are processed the next business day.

• During high-volume periods, processing may take slightly longer, but we always work to ship as quickly as possible.

Shipping Methods

We offer dependable and discreet delivery through trusted carriers.
Available shipping options may include:

• Standard Shipping (3–7 business days)

• Expedited Shipping (2–3 business days)

• Express Shipping (1–2 business days)

Shipping options and rates are displayed at checkout based on your location.

Tracking Your Order

Once your order ships, you will receive a confirmation email containing:

• Your tracking number

• A link to track your package in real time
  Updates may take 12–24 hours to reflect on the carrier’s website.

Shipping Restrictions

• We only ship to locations where cannabis products are legal and permitted by state law.

• We do not ship to PO Boxes or restricted delivery zones.

• Age verification (21+) may be required upon delivery based on state regulations.

Delivery Guidelines

To ensure successful delivery:

• Provide a complete and accurate address at checkout.

• Make sure someone 21+ is available to receive the package if required in your state.

• If a package is returned due to an incorrect address, additional shipping fees may apply.

Damaged or Missing Packages

If your order arrives damaged, incomplete, or does not arrive at all:

1. Contact our support team immediately.

2. Provide your order number and photos (if applicable).

3. We will assist with replacements, refunds, or claims with the carrier.

Order Changes & Cancellations

Orders can be changed or canceled within the first hour after purchase.
If the order has already shipped, we cannot make changes.

International Shipping

At this time, JettyExtract.com does not offer international shipping.
We only ship within approved U.S. states.

Customer Support

For any shipping or delivery questions, contact us at:
📧 sales@jettyextract.com
We’re here to help ensure your order reaches you smoothly and on time.